Buying from MotorHQ
How buying a car from us works.
No admin fees, no pressure on the day, and nothing about the car we haven't shown you first.
Buying a car
- 01
Find it and read its page
Every car shows its prep log, known marks and full MOT history. Ask us anything that isn't there.
- 02
Come and see it
Book a viewing online or give us a call. Test drives are fine with a full UK licence. Book a viewing
- 03
Reserve it
A £200 deposit takes the car off sale while you sort the rest.
- 04
Pay and drive away
Pay the balance, we register you as the new keeper with the DVLA, and you leave with the keys, history and paperwork.
Deposits
A deposit takes the car off sale while you arrange the rest. Deposits are non-refundable, so we'll always talk it through with you first.
Warranty
Every car we sell comes with a warranty at no extra cost. We confirm the length and what it covers in writing before you pay anything.
Delivery
Collect from the unit, or we can deliver. Delivery is quoted by distance and agreed before you commit.
Part exchange
Tell us about your car with a few photos and we'll come back with a price. We take most cars in part exchange. Get a price for your car.
Your rights
When you buy from us you're protected by the Consumer Rights Act 2015. The car must be of satisfactory quality for its age and mileage, fit for purpose, and as described.
If something is wrong with it in the first 30 days, you can reject it for a refund. After that, we'll put it right first, and a refund is still possible if a repair doesn't fix it.
If you buy without visiting us, for example over the phone with delivery, you also have 14 days from delivery to change your mind.
Questions
Are there any fees on top of the price?
No. The advertised price is what you pay for the car. Delivery, if you want it, is quoted separately before you commit.
Can I get the car inspected independently?
Of course. Arrange an inspection with the AA, RAC or a local garage and we'll make the car available.
Do you offer finance?
Not at the moment. You're welcome to arrange your own, for example a personal loan from your bank.
What paperwork comes with the car?
The V5C (or its new keeper slip), the service history we have, MOT certificate, our prep log and an invoice.